Contact us

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Cancellation policy

One-on-One Sessions

Last Update: Jan 5, 2022

48hr cancellation policy is strictly enforced

Failure to cancel appointments without proper 48hr notices may result in forfeiture of appointments

Cancellation deadline due to illness (COVID included) is the 12noon or 2 hours prior to scheduled session, whichever yields more lead time.

  • We accept scheduling changes from Primary and Secondary/Emergency contacts ONLY with the proper methods listed below:
    1. In-Person at MathPro Front Desk (Do not make arrange with tutor privately)
    2. Call 403-284-3111 (leave a detailed message with student name, appointment details and call back number)
    3. Online Scheduling Portal 
    4. E-mail ([email protected])
  • Be punctual. No make-up time will be provided

MathPro opens on long-weekends and holidays by default
(Except Christmas holidays)

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