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FAQ

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MathPro has Answers

Quick Answers to Common Questions

Despite the current COVID situation, we continue to provide In-Person tutoring. However, we are equally capable of delivering result-driven tutoring online. See our recent testimonials for details.

Project CONNECT (connect.mathpro.ca) is a repository where registered students can access subject Notes, Graded Exercises, Graded Chapter Tests and Exam Preps. It’s a platform built for active learners utilizing advanced technology. At launch, Math 4 to 9, Math 10C, 20-1 and 30-1 are available. All materials adhere to the Alberta Curriculum. See the grade-by-grade breakdowns here.

MathPro is distantly LOCAL with LOCAL knowledge and an impeccable LOCAL track record. We have been serving Calgarians since 2004, helped thousands of Calgarians realize their potentials with 4 locations. We are not a franchise where your money goes to the franchiser with American curriculum based, factory-style materials repackaged as Semi-Canadian. NOT ALL MATHS ARE TAUGHT THE SAME WAY. We focus on the Alberta Curriculum, our program is designed to reach your specific goals. We are the only tutoring company with 5 major local industry awards in 2020 and backed up by 550+ verifiable Testimonials. That’s our unique advantage.

Our program is 100% Alberta Curriculum centric. Our goal is to help your children to enhance their school results. It’s YOUR GOALS we focus on. See the grade-by-grade breakdowns here.

Unlike our competitors, Math tutors and Calculus tutors are educated and physically located in Calgary. They speak PERFECT English. We have over 550+ outstanding testimonials to support our claims.

MathPro is the ONLY Award-Wining tutor in Calgary. Since 2016, we won over 20 industry and consumer awards. In 2020, we are awarded Top Choice Award, Consumer Choice Award, ThreeBest Awards, Best in Calgary and BBB A+. Check out our awards.

MathPro started collecting reviews from different online platforms since 2015. Every genuine review is verifiable on the platform of which it was originally posted with timestamp out of our reach. All reviews are posted by LOCAL Calgarians. 

Student Hub is where our award-winning Progress Tracking Management System resides. After each One-on-One session, progress is evaluated against goals identified in the consultation. Weaknesses and efforts are identified, evaluated and recorded by our in-house metric system designed to hold tutors and students accountable. Parents receive an electronic copy immediately after submission. Through Student Hub, students may communicate with their tutors between lessons and have access to learning materials and take-home assignments.

Our long-standing policy is – we don’t switch tutors. Except for extraordinary circumstances, you’ll meet the same tutor each time. When the original tutor is sick or unavailable, we will provide a substitute tutor of an equal profile for one time.

Due to COVID, our updated cancellation policy can be found HERE

We have over 80 in-house tutors. Unlike our competitors, all our tutors are staff tutors, not contractors. We retain the talents by spending your money on proper wages on the best tutors we can find. All tutors must go through rigorous subject assessments and training before their first assignments. 

Picking a random tutor based on qualification on paper is undesirable. Our matching tutor process utilizes an in-house constraint optimization algorithm to identify the matching tutor with 98% accuracy. However, you may choose whoever is available in the tutor pool.

Unlike our competitors, we don’t ask you to ‘buy bulk’. Selling discounted vouchers in proportion to volume purchase where the goal is to lure you to pay for more sessions than you truly need is undesirable. Such a practice may be downright unethical. Volume purchase doesn’t make sense to us. It effectively locks-you-in by offering an imaginary discount. At MathPro, there are no long-term obligations. Sessions are renewable every 4 weeks. If we don’t meet your expectations, simply fire us. No argument. We believe the market force is the best motivator. Tutoring frequency is jointly determined at the time of consultation. See the next section for more details.

Contact us by calling or filling out the inquiry form.

We start the process with a free, no-obligation 3-steps consult which can be conducted in-person or online. 

Step 1 is to build a custom profile by asking the student between 20 to 50 questions, carefully identify academic standing, history, studying habits, learning style, personality, health status and other important aspects.
 
Step 2, we identify and set proper goals. Goals can be further divided into hard goals and soft goals. In comparison, the American franchises require students to fit their preset curriculum, while we do exactly the opposite. Our program is designed and orientated towards your goals (Alberta Curriculum), and your goals alone. Unlike other tutoring programs, we teach the student how to learn with built-in exit strategies. Students are encouraged to wind off tutoring after goals are met. 
 
Step 3, we discuss timeline – how quickly you’d like to realize the improvements given the profile at hand. Some students demand substantial advances in the immediate future, while others prefer gradual improvements over longer periods of time.
 
Should you decided to give us a try, a compatible tutor based on profile matching will be assigned.
 
To keep tutors and students accountable, progress reports will be provided after EACH session.

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